Insight & Action for Amazon Connect
Do more with your data. New insights, automatic actions. Take your Amazon Connect performance to the next level.
Activate SuccessKPI in minutes with pre-built Amazon Connect integration. Leverage powerful business intelligence designed for business users and turn it into insights. Drive operational efficiencies, and improve customer experience and agent satisfaction. Get a single source of truth on CX data by bringing rich datasets together with 180+ out-of-the-box connectors. Send automated actions in real-time during a conversation, after the conversation, or based on call sentiment, keywords, themes, or metrics. Do more with your data!