Safe, Secure, Compliant

SuccessKPI makes the privacy and protection of the data on our network and platform our #1 job. SuccessKPI customers can rest assured that we have established a full framework of operational systems policies and procedures orchestrated in such a way to protect data in transit and at rest in our SaaS platform. These policies and procedures meet the highest industry standard and are audited and certified regularly in accordance with leading security and operational performance standards. Including PCI, SOC2, and HIPAA.

Download the SuccessKPI Security Whitepaper to get details on our security processes for people, product features, cloud & network, monitoring & incident response, physical spaces, and third-parties.

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Bringing SuccessKPI on board was one of the easiest implementations I have experienced… It was as if someone turned the data lights on. Terry Lang, Director of Customer Experience, Edcor
With SuccessKPI, we were able to deploy and deliver a 360-degree view of the citizen experience that delivered value within one week. This program allowed us to deliver increased capacity, automated quality review, and agent compliance and performance improvements for government agencies. Tom Romeo, General Manager of Maximus