Hybrid Working in the UK Contact Center Industry

Get insights from a major market survey hosted by SuccessKPI, WCCF, and Sensée.

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  •  Where are organizations on their hybrid working journeys?
  • What hybrid models are they using?
  • What are their future WFH plans?
  • What WFH/hybrid issues are they experiencing?
  • And what benefits are they realizing?
  • What WFH/hybrid technologies are businesses investing in?


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