Unlocking Cloud Success 


Join our guest speaker, Forrester Senior Analyst Vasupradha Srinivasan and SuccessKPI CEO and Co-Founder Dave Rennyson as they detail key findings from a newly commissioned study "The Frustrating Journey to Cloud Contact Center Success" conducted by Forrester Consulting on behalf of SuccessKPI.

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The live conversation will cover:

Why 40% report having limited success with their CCaaS migration efforts

Top challenges businesses face in optimizing their cloud contact center

Why 79% agree cloud toolsets are essential for cloud contact center success

Opportunities for driving better business outcomes