Secure AI-powered CX and EX insights for government agencies
SuccessKPI's solutions empower government agencies to better understand and respond to the needs of their diverse constituents by revealing key insights with robust analytics and reporting.
See how federal government agencies are driving digital transformation to improve the total citizen experience.
Meet with us at AWS Summit to learn about our CX and EX solutions. We're offering exclusive gifts that include AirPods, SuccessKPI swag, and more, to qualified conference attendees that complete one-to-one meetings with our team!
Full Citizen Journey
Get a complete view of a citizen’s journey by unifying real-time and historical contact center data with interactions from communication channels including SMS, email, and virtual assistants.
Rapid Deployment
With built-in integrations to top contact center platforms, create a pixel-perfect replication of existing reporting needs within 24 hours of deployment and scale quickly with custom metrics.
Security Modernization
Take advantage of top security features including automatic PII redactions on a platform with multiple third-party certifications, including FedRAMP, ISO 27001, HIPAA, SOC2, and more.
Compliance and Security
Protecting your data and customers is one of the most important objectives of any customer experience management program. SuccessKPI makes the privacy and protection of the data on our network and platform our #1 job.
Learn how SuccessKPI and Maximus created a unified solution for the U.S. Department of Health and Human Services and CDC during a critical public service and education crisis.
